Help now
All of these are free and open at any hour. You do not have to have decided anything before you ring, and you do not have to explain yourself well.
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National Domestic Abuse Helpline
Free and confidential, any hour of the day, with an all-female team of advisers.
- Cost
- Free to call
- Open
- 24 hours a day, every day of the year
- Who
- Any woman experiencing abuse, or worried about someone else. They will not tell you what to do.
- How
- Call directly. There is also a live chat on their website, and British Sign Language support Monday to Friday, 10am to 6pm.
Up to date as of August 2026. Their website.
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Wandsworth One Stop Shop
A free drop-in where you can talk to someone face to face about abuse, stalking, sexual violence, housing or legal options. No appointment.
- Cost
- Free
- Open
- Battersea, every Monday 10am to 12 noon. Roehampton, every Wednesday 10am to 12:30pm.
- Who
- Anyone in Wandsworth. You do not need to have reported anything, or to know what you want to do next.
- How
- Just turn up. Several agencies sit under one roof, and you can be linked with an Independent Domestic Violence Advisor.
Up to date as of August 2026. Their website.
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Southall Black Sisters
Support for Black and minority women facing domestic abuse, forced marriage or so-called honour-based violence.
- Cost
- Free
- Who
- Black and minority women. They have worked on exactly these situations for decades.
Up to date as of August 2026. Their website.
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Karma Nirvana
Confidential advice on honour-based abuse and forced marriage.
- Cost
- Free
- Who
- Anyone affected, including if you are worried about someone else in your family.
Up to date as of August 2026. Their website.
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Refuge IDVA service, Wandsworth
Free, independent advocacy, safety planning and housing support for anyone aged 16 or over experiencing domestic abuse.
- Cost
- Free
- Who
- Anyone in Wandsworth aged 16 or over.
Up to date as of August 2026. Their website.
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Hestia, for a refuge space
If you need somewhere safe to stay, this is the line for finding a refuge place.
- Cost
- Free
- Open
- Monday to Friday, 10am to 4pm
- Who
- Anyone needing refuge accommodation.
- How
- Call or email. Outside those hours use the National Domestic Abuse Helpline.
Up to date as of August 2026. Their website.
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Free help to make your home safer
If it is safe for you to stay, the council will secure your windows and doors and fit other safety measures, free.
- Cost
- Free for Wandsworth residents, whether you rent or own
- Who
- Anyone in Wandsworth living with abuse who wants to stay in their home.
- How
- Contact them yourself, or a support worker, the police or another agency can refer you.
Up to date as of August 2026. Their website.
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Samaritans
Someone to talk to at any hour, about anything. You do not have to be in crisis.
- Cost
- Free to call from landlines and mobiles, including pay as you go
- Open
- Any time, day or night
- Who
- Anyone. You do not need to be suicidal and you do not need a reason.
Up to date as of August 2026. Their website.
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NHS 111
For an urgent health problem when you are not sure where to go, and it is not an emergency.
- Cost
- Free
- Open
- 24 hours a day
- Who
- Anyone with an urgent medical problem. They can arrange an interpreter.
- How
- Call 111, or use 111 online. Call 999 instead if someone is seriously ill or injured.
Up to date as of August 2026. Their website.